nurvexIndustries · Where it works
Property and Letting
Tenant referencing, maintenance triage, and viewings — never left waiting, even when a boiler goes at 11pm. Nurvex builds agents that handle the call and chase volume letting teams can't staff around the clock.
Nothing goes to voicemail
Last night's tenant calls, all handled.
Where it hurts
The costs of running Property and Letting manually.
Tenant referencing stalls
Chasing the tenant, their employer, and their previous landlord for documents — the same follow-up email sent four times before anyone replies.
Maintenance calls come in at all hours
Every report needs triage on the spot: is it an emergency, whose responsibility, and which contractor — and tenants aren't limited to office hours.
Routine tenant questions repeat constantly
Rent dates, pet policies, "who do I call about the boiler" — answered individually, over and over, by whoever picks up.
Viewings and applications are manual back-and-forth
Booking and rescheduling viewings, then chasing applications, eats a negotiator's day.
What actually gets automated
Workflows we automate for Property and Letting.
Tenant referencing
Chases the tenant, employer, and previous landlord for the documents needed, until the file is actually complete.
Maintenance triage
Categorizes urgency and responsibility, checks your contractor list, and raises or logs a job — any time a tenant reports an issue.
Viewing & application scheduling
Booked straight into the calendar, with rescheduling handled the same way.
Rent & tenancy Q&A
Answered from your actual tenancy agreements and landlord policies, not a generic script.
Renewal & arrears follow-up
Reminders sent before a renewal lapses or an arrears issue becomes a bigger one.
Landlord status reporting
Maintenance and tenancy updates routed to the right landlord automatically.
How we deliver it
From first call to live in weeks.
Discovery Week 1
We map the workflow this service touches and confirm it's worth building before any code gets written.
Architecture Week 1–2
A concrete build plan: what it does, what it connects to, what it costs, what it saves.
Build & Test Week 2–4
Built and tested against real data and real workflows, with guardrails in from day one.
Deploy & Evolve Ongoing
Live in your tools, monitored and tuned — refined every month as you grow.
Built for this industry
Solutions for Property and Letting.
Explore more
Related industries.
Questions teams ask first
About automating Property and Letting.
Yes — it qualifies the inquiry and books a viewing straight into your calendar.
Yes, integration is scoped to whatever CRM, portal, or lettings platform you're already running during setup.
Yes — a tenant can report an issue any time; it's categorized by urgency and responsibility and either raised with a contractor automatically or logged for your property manager, based on rules you set.
Yes — it chases tenants, employers, and previous landlords for the documents needed, so your negotiators aren't sending the same follow-up four times.
No — it handles the volume and timing your team can't cover around the clock, and hands off anything that needs judgment.
A working pilot is typically live within 2–3 weeks.
Find out what's worth automating in your business.
A free 15-minute call. We'll walk through your operations together and give you an honest answer — including what you shouldn't automate yet.
Talk to us directly
Prefer a direct line? Reach us any way that suits you — a real reply within one business day, guaranteed.
Or just pick a time that works.
15 minutes, no prep needed — we'll ask a few questions and tell you exactly what to automate first.